UK Banks: Performance Benchmarking Report Full Year Results 2011
We have recently revised the UK Banks: Performance Benchmarking Report Full Year Results 2011. This version supersedes the previous edition featured in the Banking Newsletter issued on Tuesday 20th March 2012.
To download the new version of the report, please click here.
The report examines the 2011 full year results of the following banks: Barclays, HSBC, Lloyds Banking Group, RBS and Standard Chartered, and the ‘UK retail banking’ section also includes the results of Clydesdale Bank, Nationwide Building Society and Santander.
Banking fit for purpose?
Stringent capital and liquidity rules, combined with ICB, Dodd-Frank and RRP initiatives to tackle systemic risk, are driving the progressive localisation of banks. But are legislators and supervisors striking the right balance between making banks safer, while ensuring they maintain the capacity to support the real economy?
Pressure from prudential and conduct regulators to reform the industry is increasingly at odds with banks’ efforts to remodel their businesses in light of competitive demands. Resulting stresses between the regulatory and industry views of simplification will have huge implications for banking organisation structures and the services customers receive.
Reshaping investment banks
Regulation, deleveraging and shifting product demand patterns mean many customers and business lines will cease to be economically attractive for investment banks. In response, firms must revisit their business and operating models to ensure they focus on key areas of comparative advantage that can maximise sustainable shareholder rewards.
Mobile banking - a golden future
Mobile banking services have become a “must have” for many customer segments, especially lucrative young ‘Generation Y’ consumers. The crucial task for banks in the coming years will be to transform mobile banking from a service-focused tool into an effective marketing and sales channel that helps cement client relationships and generates significant revenues.
We hope that you find this report useful and encourage you to contact us directly if you would like to discuss any of the specific implications to your business.